Review of the Best 5 Hotels in Canada

Review of the Best 5 Hotels in Canada

Fairmont Banff Springs

Fairmont Banff Springs exterior
4.0 / 5.0 · Very Good

Location

The hotel sits within Banff National Park, about a 5-minute drive from the Banff townsite and directly beside the Bow River. It offers immediate access to hiking trails, while the ski resorts of Sunshine Village, Lake Louise and Mount Norquay are reached by regular shuttle buses.

Hotel cleanliness

Public areas, hallways, and the spa are kept clean, and housekeeping attends rooms daily. Some heritage wing rooms show light dust or minor wear, but overall standards are high for a historic property.

Staff Rating

Staff are professional and generally attentive, especially at the concierge and valet desks. The property is large, so during peak periods front-desk and restaurant service can be slow, but requests are eventually handled correctly.

Accommodation Rating

Rooms vary significantly: renovated rooms are comfortable with updated bathrooms, while older heritage rooms may feel dated, with firmer beds and occasional plumbing quirks. Many rooms offer mountain or valley views, but not all overlook the river.

Food Rating

Multiple restaurants range from casual pub fare to fine dining, and breakfast is usually fresh and varied. Quality is good, but prices are high and some dinner venues can be inconsistent during busy evenings.

Final Impression

An iconic landmark with superb grounds and a true mountain setting, though the experience inside some rooms does not always match the exterior grandeur.

Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel exterior
3.5 / 5.0 · Good

Location

Located on Queen Street West in downtown Toronto, the hotel faces Nathan Phillips Square and is connected to the PATH underground network. It is a short walk from the Eaton Centre and City Hall, with subway access nearby.

Hotel cleanliness

Public spaces are busy but generally well maintained. Rooms receive daily housekeeping, although some floors show dated carpeting and occasional scuffs. Overall cleanliness is acceptable for a high-volume city hotel.

Staff Rating

Staff are efficient and handle check-in and luggage quickly, but the scale of the property means service can feel impersonal at times. Requests for extra items are met, though sometimes after a wait.

Accommodation Rating

Rooms are functional and comfortable, with standard city-hotel furnishings and decent soundproofing. Many rooms have been renovated, but some older units still show wear around furniture and bathrooms.

Food Rating

There are several on-site dining options, including a casual café and a lounge. Food quality is standard hotel fare; breakfast is convenient but not memorable, and many guests prefer the abundant nearby restaurants.

Final Impression

A solid, well-located convention hotel that works well for business travellers and tourists who prioritise access to downtown Toronto over boutique charm.

Matrix Hotel Edmonton

Matrix Hotel Edmonton exterior
4.0 / 5.0 · Very Good

Location

The hotel is in downtown Edmonton, close to Jasper Avenue and within walking distance of the River Valley trails, Rogers Place, and the legislature grounds. It is a practical base for both business and leisure.

Hotel cleanliness

The property is well maintained; rooms and public areas are clean and modern. Daily housekeeping is consistent, and no significant cleanliness issues are usually reported.

Staff Rating

Staff are friendly and responsive, offering a personal touch unusual for a downtown hotel. The front desk and lounge staff are helpful with directions and local recommendations.

Accommodation Rating

Rooms are stylish and contemporary, with comfortable beds, large desks, and modern bathrooms. Some rooms face the street and may pick up mild traffic noise, but overall comfort is high.

Food Rating

There is no full-service restaurant on site. A complimentary continental breakfast and an evening wine and cheese reception are included, but for lunch and dinner guests must rely on nearby restaurants, which are plentiful.

Final Impression

A comfortable boutique-style hotel that offers good value, though travellers wanting full on-site dining or room service may find it limited.

Wyndham Garden Niagara Falls Fallsview

Wyndham Garden Niagara Falls Fallsview exterior
3.0 / 5.0 · Average

Location

The hotel sits across from Fallsview Casino and is within a 10- to 15-minute walk of the falls viewing area. Several restaurants and the Fallsview Indoor Waterpark are also nearby, making the location convenient.

Hotel cleanliness

Common areas are adequately cleaned, and rooms receive regular housekeeping. Some parts of the property, such as corridors and older bathrooms, show signs of age. The overall cleanliness is average rather than exceptional.

Staff Rating

Service is average; front-desk staff are polite but can be overwhelmed during peak check-in times. Basic requests are handled, though response times can vary.

Accommodation Rating

Rooms are comfortable but dated in places, with standard hotel furniture and some updated bathrooms. Falls-view rooms are the main selling point, but the premium price may not always match the room condition.

Food Rating

The hotel has an on-site restaurant serving breakfast and simple dinner options. Quality is average, and many guests choose to eat at nearby Fallsview restaurants or the casino food court instead.

Final Impression

A practical option for visitors who want a falls-view room and casino access without paying luxury prices, but expect a mid-range rather than upscale experience.

Oakes Hotel Overlooking the Falls

Oakes Hotel Overlooking the Falls exterior
3.0 / 5.0 · Average

Location

The hotel is located on Fallsview Boulevard, directly across from Fallsview Casino and a short walk to the falls. Its high-rise position gives many rooms open views of the Niagara skyline and the falls.

Hotel cleanliness

Housekeeping maintains rooms and common areas to a basic standard. The building is older, and some areas feel worn, with dated carpets and bathroom fixtures. Cleanliness is acceptable but not polished.

Staff Rating

Service is average. Staff at the front desk are courteous but can be slow during busy periods. Requests for extra amenities or late checkout are sometimes met with delays.

Accommodation Rating

Rooms are functional, with simple furnishings and large windows in falls-view categories. Some rooms have been partially updated, but many still show older furniture and limited soundproofing.

Food Rating

On-site dining is limited to a casual restaurant or café style option; the food quality is average. Many guests prefer the wide range of restaurants within a short walk near the casino and Clifton Hill.

Final Impression

A straightforward high-rise hotel whose main advantage is the falls view, but it does not offer a full-service resort experience.
Canadian Hotel Review · August 2026

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